A favourable context to integrate the marketplace payment solution at the heart of the value chain

The number of second-hand marketplaces is increasing all the time, and they are generating extremely significant transactional flows. And this phenomenon is set to continue.

The latest edition of our annual study highlights this, with volume forecasts of €346 billion and €86 billion for the world and Europe in 2028 (compared to €128 billion and €32 billion respectively in 2023).

In order to remain attractive and competitive, platforms must continually evolve their functionalities and seek to improve their user experience. In their value chain, the "marketplace payment solution" link now plays an essential role. So much so that it must improve and adapt to the same extent as the rest of the platform.

A capsule for secure payment between individuals

Technically speaking, Tripartie's marketplace payment solution takes the form of a capsule. In concrete terms, this is a SaaS product that embeds the various functionalities required to secure end-to-end transactions between private individuals.

Platforms that want to improve their customer experience can integrate it in a simple and secure way. Indeed, our capsule includes a library of plug-ins and offers different integration scenarios adapted to the types of platforms and their needs.

This makes it suitable for most environments and every configuration, while ensuring a high level of protection.

How to secure a transaction between individuals?

For example, if Fnac.com's second-hand platform wants its users to benefit from our marketplace payment solution dedicated to second-hand, it places our capsule there at the right time of its customer journey and in the right place on its platform (product page, cart, list of ads, etc.).

The button is then placed in a strategic location in the journey, to generate a better conversion. And when placing their order, the user will be able to benefit from the features it contains: home delivery or relay point, secure payment solution, KYC procedure, protection in the event of a dispute, etc.

Subsequently, Tripartie will be responsible for updating and continuously evolving all features.

The choice of continuous innovation

At Tripartie, we have decided to innovate continuously, so that our marketplace payment solution dedicated to second-hand goods not only remains perfectly operative, but is also at the same level as the rest of the experience offered by the platforms that trust it.

The capsule and SaaS format enables us to proceed gradually and deploy our changes without merchants needing to take any action themselves.

Thus, when our marketplace payment solution is integrated and we have programmed updates or even a complete version upgrade, the effect is well and truly felt, without requiring the slightest work on the part of the second-hand platform.

The button is integrated only once, and the customer is never impacted - nor is the security that he requires for his purchase.

In this way, the e-merchant can focus on his core business, without having to worry about updating the payment experience – an area that, although related for him, is vital. It is with peace of mind that he can entrust us with the subcontracting of it.

A radically differentiated contractual architecture... simple!

We also distinguish ourselves by the choice of our contract architecture. It should be remembered that to manage payments, it is mandatory to hold a specific license or to work with a Payment Service Provider (PSP), such as Mangopay, Stripe or Adyen to name the most well-known.

With the time taken for all the necessary documents and agreements to have been obtained, contracting with a marketplace payment solution can be a long and tedious process. Furthermore, the platform will have to design its own payment flows, which means a longer technical integration time and the mobilisation of its in-house team in a field with which it may not always be familiar.

Tripartie made a different choice. We believe that it is preferable for the platform to contract with only one interlocutor. Also, it is our company that carries the contracts relating to the various bricks to secure transactions between individuals. And it is our experts who ensure the relationship and negotiate with the relevant interlocutors and service providers (payment, KYC procedure, carriers, etc.).

By considerably simplifying the contractual architecture and the legal aspect, we streamline the customer experience. Tripartie frees up purchasing energies.

All the benefits of a recognized trusted third party

Opt for Tripartie, means making the choice to:

• Serenity: We manage the "end-to-end" transactional process, from user onboarding to the actual receipt of payment by the seller, including the resolution of any disputes. Platform managers don't have to worry about something that isn't at their core, but that they can't afford to neglect either, as its implications are so heavy. Contrary to the way integrated white-label payment solutions work, they no longer worry about integration or the updates that need to be made so that their process is up to the requirements of the rest of their environment;
• Saves time: You don't have to source service providers, negotiate service contracts, or manage the ongoing relationship with them. Our payment marketplace solution saves you even from spending time designing and modeling your payment flows;
• Savings: Due to its design, our marketplace payment solution saves you the legal fees inherent in drawing up different service contracts. By avoiding putting too much energy into the business, you can focus on the essentials. To get to know how platforms work, we know that their teams also need to choose their priorities...

Are you starting a second-hand project?

Tripartie enables retailers, marketplaces and large companies to enter the peer-to-peer and second-hand market rapidly, without operational and reputational risk.

Tripartie has a trust-based approach and provides a set of tools to ensure secure, compliant transactions and efficient resolution of user disputes. Book a demo!

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