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How to integrate Swiss Post easily into your Swiss marketplace Article

March 8, 2024

Are you launching a Swiss marketplace for transactions between individuals and wondering how to manage the transaction? You've come to the right place.

The usual journey to developing a new platform is quite time-consuming and expensive: beyond the marketplace itself, you need to integrate third-party services to manage your users' transactions, whether they are for the sale of goods, the provision of services, or even rentals.

Here, we'll concentrate on marketplaces for the sale of goods, such as second-life platforms. This type of platform implies at the very least the integration of a payment solution (see our article on how to choose and integrate the right payment service provider in Switzerland) and a parcel shipping solution. These basic functionalities generally consume a good part of the contractors' budget and bandwidth, which is a pity because the final quality perceived by users is ultimately degraded.

The content you will find within this article:

How to choose the right delivery provider in Switzerland?

It is not very complicated to identify the right partner to manage the parcel deliveries of your Swiss marketplace.

Indeed, for local shipments within Switzerland, Swiss Post (Swiss Post in English or Die Post in German) is one of the only service providers, having a monopoly for letters weighing up to 50 grams. The group offers a very wide range of postal solutions, including a white-label API to generate parcel packing slips for sellers on your Swiss marketplace. The API also allows you to track all shipments transiting through your platform in real-time.

If, however, your Swiss marketplace generates international or cross-border transactions, other providers can make it easier for you, such as DPD Switzerland of the Geopost Group, the second largest international parcel distribution network in Europe. "DPD is one of the leading private parcel and express transport providers in Switzerland and delivers around a volume of approx. every day with its team of 1,200 employees and drivers. 95,000 parcels" (source: dpd.com).

How can Swiss Post be effectively integrated into your Swiss marketplace?

Now that you've identified the right partner to equip your Swiss marketplace, let's take a look at the two possible integration options.

Option 1: A traditional white-label API integration	Option n°2: A Plug&Play integration with Tripartie
Advantage: You have complete control over the user experience and can create any journey you want.	Benefits: The administrative activation of your account is instantaneous as soon as the contract is signed. User journeys are already integrated and ready to use. Technical integration is done in a few hours of work, which drastically reduces your IT development budget and lightens your product roadmap. The day-to-day tracking of transactions is done automatically, so you can focus on what really matters.
Disadvantages: The deployment takes a long time: several weeks to compile your company's administrative file and have it validated by the service provider. All user journeys are to be developed by yourself, which requires a very strong involvement of your team. The costs associated with course development and technical integration are high. This type of integration involves monitoring the smooth running of deliveries on a daily basis via the provider's dashboard.	Disadvantage: Although the paths are generally configurable and in your colors, you don't have full control over the user experience.

At Tripartie, we're all about simplification and believe that your resources should be focused on building an offer, acquiring and creating an exceptional buying and selling experience. We therefore recommend the integration of a Plug&Play solution, for reasons of speed and savings.

Feedback from Teorem.ch

Teorem is an application for buying and selling fashion items between private individuals operating in Switzerland. Launched by a fashion and second-hand enthusiast, Teorem quickly established itself as a benchmark. Today, the application enables users not only to create sales areas for clothing and accessories but also to hunt for bargains in the community's dressing rooms.

In 2020, while Vinted and other players in the sale of fashion items between individuals are expanding around the world, no solution exists for the inhabitants of Switzerland, a blockage due to the different legislations. It is in this context that Teorem was born.

With the mission to encourage more responsible and sustainable fashion consumption as well as to bring together second-hand enthusiasts, Teorem has more than 30,000 active users.

The security of transactions is a central issue since Teorem operates in a market where fraudsters do not fail to innovate and where the degree of satisfaction is not the same between two users, sometimes leading to disputes between them.

In its early days, the app only offered a service to connect individuals. The Teorem team then wanted to integrate transactional integration with secure payment and the production of Swiss Post parcel delivery slips.

How Tripartie helped Teorem achieve its goals?

Thanks to its unique technical and contractual architecture, Tripartie has made it possible to:

An express deployment of the parcel delivery feature within the Teorem mobile app,
The implementation of all the functionalities necessary for the smooth running of C2C transactions in a single integration: management of fraud, payments, parcel logistics and user disputes,
Compliance with applicable regulations.

Tripartie Safe Checkout: an out-of-the-box solution in Switzerland

Tripartie allows you to invest in the second-hand market and transactions between individuals quickly, without operational and reputational risk. Our differentiation: Plug & Play solutions based on trust, integrating a parcel service provider and allowing you to manage all transactions on your Swiss marketplace.

The Safe Checkout solution from Tripartie is a secure payment button accessible in SaaS mode that makes your platform's entire online purchasing chain more reliable:

Reputational risk management – automated detection of scammers and fraudsters upstream of transactions through systematic verification of sellers and buyers,
Secure payments – dedicated digital account until the purchase is validated by the users,
Control the quality of goods and services exchanged - track shipments by parcel.

The team Tripartie has thought of everything for Swiss marketplaces:

Launching a Swiss marketplace? Book a product demo!

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