Are you launching a Spanish marketplace for transactions between individuals and wondering how to manage the transaction? You've come to the right place.

The usual journey to developing a new platform is quite time-consuming and expensive: beyond the marketplace itself, you need to integrate third-party services to manage your users' transactions, whether they are for the sale of goods, the provision of services, or even rentals.

Here, we'll focus on marketplaces for the sale of goods, such as second-life platforms. This type of platform implies at the very least the integration of a payment solution (see our article on how to choose and integrate the right payment service provider in Spain) and a parcel shipping solution. These basic functionalities generally consume a good part of the entrepreneur's budget and bandwidth, which is a pity because the final quality perceived by users is ultimately degraded.

How to choose the right delivery provider in Spain?

It is not very complicated to identify the right partner to manage the parcel deliveries of your Spanish marketplace.

In fact, for local shipments within Spain, Correos and Correos Express are used by 60% of Spanish citizens. The group offers a very wide range of postal solutions, including a white-label API to generate parcel packing slips for sellers in your Spanish marketplace. The API also allows you to track all shipments transiting through your platform in real-time.

In terms of quality of service, the Organisation of Consumers and Users (OCU) indicates that FedEx, UPS and Nacex are the best parcel delivery companies in Spain.

If your Spanish marketplace specialises in transactions with a low average basket, such as transactions between individuals or the second life of products, then the aforementioned solution can jeopardize your business model. Therefore, a parcel carrier with very competitive rates is to be prioritized.

InPost, Europe's leading company in shipping to out-of-home addresses, offers this low-cost approach that is perfect for second-hand platforms or peer-to-peer marketplaces.

 Spaniards have a pick-up location close to home thanks to the network of more than 7,000 "Punto Packs". Upon receipt, citizens have 8 days to pick up the package, which leaves flexibility. Lockers are available 24/7 and the Punto Pack has long opening hours.

With this type of InPost delivery, you also help to reduce traffic in cities and CO2 emissions. Finally, international deliveries are possible, with 60,000 InPost Points Packs & Lockers in Europe.

How to effectively integrate InPost on your Spanish marketplace?

Now that you've identified the right partner to equip your Spanish marketplace, let's take a look at the two possible integration options.

At Tripartie, we are adept at simplification and believe that your resources should be spent on building an offer, acquiring and creating a great buying and selling experience. We therefore recommend the integration of a Plug & Play solution, for reasons of speed and savings. In Spain, we chose to work with InPost, because their offer is perfectly adapted to the P2P challenges of transactions between individuals.

Feedback from Teorem.ch

Teorem is an application for buying and selling fashion items between private individuals operating in Switzerland. Launched by a fashion and second-hand enthusiast, Teorem quickly established itself as a benchmark. Today, the application enables users not only to create sales areas for clothing and accessories but also to hunt for bargains in the community's dressing rooms.

In 2020, while Vinted and other players in the sale of fashion items between individuals are expanding around the world, no solution exists for the inhabitants of Switzerland, a blockage due to the different legislations. It is in this context that Teorem was born.

With the mission to encourage more responsible and sustainable fashion consumption as well as to bring together second-hand enthusiasts, Teorem has more than 30,000 active users.

The security of transactions is a central issue since Teorem operates in a market where fraudsters do not fail to innovate and where the degree of satisfaction is not the same between two users, sometimes leading to disputes between them.

In its early days, the app only offered a service to connect individuals. The Teorem team then wanted to integrate transactional integration with secure payment and the production of Swiss Post parcel delivery slips.

How Tripartie helped Teorem achieve its goals?

Thanks to its unique technical and contractual architecture, Tripartie has made it possible to:

• An express deployment of the parcel delivery feature within the Teorem mobile app,
• The implementation of all the functionalities necessary for the smooth running of C2C transactions in a single integration: management of fraud, payments, parcel logistics and user disputes,
• Compliance with applicable regulations.

Tripartie Safe Checkout: an out-of-the-box solution in Spain

Tripartie allows you to invest in the second-hand market and transactions between individuals quickly, without operational and reputational risk. Our differentiation: Plug&Play solutions based on trust, integrating a parcel service provider and allowing you to manage all the transactions of your Spanish marketplace.

The Safe Checkout solution from Tripartie is a secure payment button accessible in SaaS mode that makes your platform's entire online purchasing chain more reliable:

• Reputational risk management – automated detection of scammers and fraudsters upstream of transactions through systematic verification of sellers and buyers,
• Secure payments – dedicated digital account until the purchase is validated by the users,
• Control the quality of goods and services exchanged - track shipments by parcel.

The team Tripartie has thought of everything for Spanish marketplaces :

Launching a Spanish marketplace? Book a product demo!

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