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67 employees

+8.5M products shipped each year

2021: €34.5 million in revenues

Kumulus Vape has selected Tripartie to monetize and secure its second life marketplace for vapote machines.

Kumulus Vape is one of the leading online retailers of products dedicated to the world of vape. A committed player in the fight against tobacco, Kumulus Vape offers a unique choice of high-performance products. The Euronext Growth-listed company uses Tripartie for its C2C platform, complementing its BtoC and BtoB activities.

Initial problem

Wishing to offer consumers an ever richer range of products, and above all to reinforce its already solid CSR strategy, Kumulus Vape has launched the Seconde Vape platform with the help of Tripartie . The first challenge of this retailer is to protect its brand image on the risky market of transactions between individuals. The second challenge for the team when launching the Marketplace was the timeframe: a short time frame was expected.

How did Tripartie help Kumulus Vape launch its second-life platform for vaporizers?

The Kumulus Vape team has approached Tripartie to manage Seconde Vape's B2C transactions by providing security to consumers. The market of transactions between individuals often generates dissatisfaction because of fraudsters and the random quality of products sold. The Tripartie solutions allow to protect both the buyer and the seller in all impartiality, and by extension to improve the reputation of the platform: detection of potential fraudsters, protection of payments, tracking of shipped packages or management of dissatisfaction. The Plug&Play integration of the Tripartie solutions has reduced the "Go to market" and simplified the technical work to a maximum.

Tripartie manages the transactional aspects of the Seconde Vape platform, allowing our team to focus on acquisition.
The UX of the Tripartie solution is simple and reassuring for our users. The customer service Tripartie is also a real plus!
Vincent Baudoin
Communication Director at Kumulus Vape
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