67 employees
+8.5M products shipped each year
2021: €34.5 million in revenues
Kumulus Vape is one of the leading online retailers of products dedicated to the world of vape. A committed player in the fight against tobacco, Kumulus Vape offers a unique choice of high-performance products. The Euronext Growth-listed company uses Tripartie for its C2C platform, complementing its BtoC and BtoB activities.
Wishing to offer consumers an ever richer range of products, and above all to reinforce its already solid CSR strategy, Kumulus Vape has launched the Seconde Vape platform with the help of Tripartie . The first challenge of this retailer is to protect its brand image on the risky market of transactions between individuals. The second challenge for the team when launching the Marketplace was the timeframe: a short time frame was expected.
The Kumulus Vape team has approached Tripartie to manage Seconde Vape's B2C transactions by providing security to consumers. The market of transactions between individuals often generates dissatisfaction because of fraudsters and the random quality of products sold. The Tripartie solutions allow to protect both the buyer and the seller in all impartiality, and by extension to improve the reputation of the platform: detection of potential fraudsters, protection of payments, tracking of shipped packages or management of dissatisfaction. The Plug&Play integration of the Tripartie solutions has reduced the "Go to market" and simplified the technical work to a maximum.
