Teorem secures its transactions with Tripartie Resolution Center^® and Safe Checkout^®

Teorem is an application for buying and selling fashion items between individuals operating in Switzerland. Launched by a fashion and second-hand enthusiast, Teorem quickly established itself as a reference. Today, the application makes it possible to create sales spaces for clothes and accessories, but also to be able to hunt and find great deals in the community's wardrobes.

In Switzerland, a country renowned for its excellence in innovation and sustainability, the growing interest in second-hand consumption is part of a global dynamic of reflection on sustainable and responsible lifestyles.

This craze for second-hand items, ranging from clothing and furniture to electronic equipment and everyday consumer goods, reveals a profound transformation in the consumption habits of the Swiss.

Behind this evolution, several key factors can be identified: increased environmental awareness, the search for greater authenticity and uniqueness in the goods consumed, as well as significant economic considerations in a context of high cost of living.

Initial problem

In 2020, while Vinted and other players in the sale of fashion items between individuals are expanding around the world, no solution exists for the inhabitants of Switzerland, a blockage due to the different legislations. It is in this context that the App was born.

With the mission to encourage more responsible and sustainable fashion consumption as well as to bring together second-hand enthusiasts, Teorem has more than 30,000 active users.

The security of transactions is a central issue since the team operates in a market where fraudsters do not fail to innovate and where the degree of satisfaction is not the same between two users, sometimes generating disputes between them.

In its early days, the application only offered a service to connect individuals. With the aim of offering a secure payment system and a tool for automated dispute management, Teorem wishes to continue their adventure by integrating a new version of the application. With very few solutions able to meet their need, Teorem's leadership team turned to Tripartie to deploy Resolution Center^® and Safe Checkout^®.

How did Tripartie help Teorem achieve its goals?

Thanks to its unique technical and contractual architecture, Tripartie has made it possible for:

• Express deployment of solutions within the Teorem mobile app;
• The implementation of all the functionalities necessary for the smooth running of C2C transactions in a single integration: fraud, payments, logistics and litigation management;
• Compliance with regional regulations related to payment and logistics;
• A monthly subscription tailored to the growth of the application.